Contact Us
Have a question about one of our reviews, spotted something that needs a second look, or just want to know how we put our rankings together? This page explains what we can help with, what we can't, and how to get a message to us.
What We Can Help With
Offshore Gambling is an independent research and comparison site covering offshore sportsbooks that accept US players. We're not a bookmaker, we don't hold player funds, and we don't process bets, deposits or withdrawals. That means our team can help with things like:
- Questions about how we scored or ranked a specific offshore sportsbook
- Corrections — if a bonus figure, licensing detail or fact on the site looks out of date
- General feedback on our reviews, comparisons or methodology
- Requests for clarification on terms like rollover requirements, market coverage or crypto payout timelines mentioned in our content
What we can't do is intervene in a dispute between you and a sportsbook, process a withdrawal on your behalf, or confirm whether a specific book will honor a payout. Offshore sportsbooks operate outside our control and outside US state regulation, so any account, deposit or withdrawal issue has to be raised directly with the operator you signed up with — and, if unresolved, weighed against the fact that offshore books carry none of the dispute-resolution guarantees a US state-regulated operator would offer.
Before You Reach Out — A Few Things Worth Knowing
A lot of the questions we get are already answered elsewhere on the site, so it's worth checking these first:
- Who we are and how we work — background on our editorial approach is on our About Us page.
- Betting responsibly — if you or someone you know is struggling to control their gambling, our Responsible Gambling page has tools and support contacts, including the national problem gambling helpline at 1-800-GAMBLER.
- Site terms — how we use affiliate relationships and the legal basis for our content is covered in our Terms and Conditions.
How We Review and Rank Offshore Sportsbooks
If your message is about a specific ranking, it helps to know the criteria we use. We assess each offshore sportsbook on:
| Criteria | What we look at |
|---|---|
| Licensing & reputation | Where the book is licensed (typically Curaçao, Panama or Costa Rica) and its track record of paying players |
| Odds & markets | Pricing on point spreads, moneylines, totals, props, futures and in-play betting across sports offered |
| Bonuses & promotions | Headline offer size against rollover requirements, minimum odds and time limits |
| Banking | Deposit and withdrawal methods, including cryptocurrency, alongside payout speed, limits and fees |
| Verification & support | KYC requirements and the responsiveness of customer support |
Sites like Lucky Rebel, Bovada and BetOnline sit at the top of our current rankings based on this scoring, but no operator can pay for a better position — commission from affiliate links does not affect where a book lands on our list. If you think we've scored something incorrectly, tell us what you found and we'll take a look.
Legal and Eligibility Reminder
Before contacting us with an account-specific question, remember that offshore sportsbooks are licensed outside the United States and are not regulated by any US state. Using one sits in a legal grey area for US bettors, and none of the player protections that apply to state-licensed operators — such as segregated funds or guaranteed dispute resolution — apply here. Check the laws in your own state before signing up anywhere, and never bet with money you can't afford to lose. All betting content on this site is intended for adults aged 21 and over.
Getting a Response
We read every message that comes in, though as an independent research site we're a small team, so replies on detailed queries can take a little time. When you write in, including the specific page, sportsbook name or detail you're asking about helps us get back to you faster and with a useful answer rather than a generic one.